TERMS OF USE

By accessing or using any part of our website, you automatically agree to our Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.

This website is operated by Carol Lozove. Throughout the site, the terms “we”, “us” and “our” refer to Carol Lozove, who offers all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

All images, digital files, illustrations and creations made by Carol Lozove are registered and protected by the Brazilian Copyright Law – Law No. 9,610/98, Berne Convention, Inter-American Copyright Convention and Universal Copyright Convention. All content on the website www.carollozove.com is our exclusive property. Therefore, any reproduction or dissemination of them without prior authorization is PROHIBITED.

Your rights to use the works of art, as a licensee, begin after making payment Carol Lozove for the rights to use the digital projects/illustrations/art through the payment systems available on this website.

Any of our digital projects/illustrations and artworks should only be purchased on our official websites: www.carollozove.com and claimed only on our official Instagram profile: @carollozove.

Any purchase, receipt, acquisition, commercialization or any other type of use of our works of art or any of our projects/digital illustrations, through other websites, platforms or third parties, and without the express authorization of the author Carol Lozove, will not be an authorized sale, use and/or acquisition.

By purchasing the usage license on the website libelulaestudiodesign.com, or through an external download link sent directly by the author Carol Lozove, you acknowledge that all intellectual property rights to these works of art anywhere in the world belong to Caroline de Oliveira Godeny, also known by the pseudonym Carol Lozove, and that the rights in the artworks are only licensed (not sold or transferred) to you and that you have no rights in the artworks except the right to use them and you accept and declares to be in agreement with the Terms of Use and License Agreement. After purchase, a copy of the License Agreement is sent to you, in PDF format, along with the digital product.

Carol Lozove offers two different types of license agreements and the one selected at the time of purchase applies to Licensee’s use of the Licensed Work. And when purchasing any usage license, author Carol Lozove grants you the non-transferable, worldwide right to use with no time limit, under certain rules below and with the following types of Licenses:

  • 3.1- Exclusive License
  • By purchasing an Exclusive License, author Carol Lozove grants you the exclusive and non-transferable right of use worldwide and with no time limit of use. Exclusivity is restricted to the colorway (background color) of the licensed design only, you do not get exclusivity to the illustrations and elements contained in the design. Each colorway of pattern design can be purchased once only one costumer only.
  •  
  • 3.2- Non-Exclusive License
  • By purchasing an Non-Exclusive License, author Carol Lozove grants you the non-exclusive and non-transferable right of use worldwide and with no time limit of use.  Each colorway of pattern design can be purchased multiple times by many different costumers.

LICENÇA COMERCIAL PADRÃO: destinada à produção de produtos para venda, com fins lucrativos, usando nossos projetos digitais/obras de arte. Com produção limitada a 1.000 unidades anuais de produtos físicos finais para venda (por licença de uso adquirida), essa licença tem validade de vinte e quatro meses (dois anos) contados a partir da data da compra, se desejar continuar usando os nossos projetos digitais/ilustrações, após esse prazo, será necessário adquirir nossa Licença Comercial – Básica. 

LICENÇA COMERCIAL ESTENDIDA: destinada à produção de produtos para venda, com fins lucrativos, usando nossos projetos digitais/obras de arte. Com produção ilimitada de produtos físicos finais para venda (por licença de uso adquirida), essa licença permite que você use os projetos digitais/obras de arte por tempo ilimitado e vitalício.

O seu direito de uso dos nossos projetos digitais/ilustrações e obras de arte não é exclusivo e as licenças de uso, pessoal e comercial, são intransferíveis, ou seja, somente você tem a permissão de uso dos nossos projetos digitais/ilustrações e obras de arte. Essas licenças não concede à você o direito autoral das obras de arte.

When purchasing a Exclusive License, author Carol Lozove grants you the right to non-exclusive and non-transferable worldwide right and without time limits to use. Exclusivity is restricted to the colorway (background color) of the licensed design only, you do not get exclusivity to the illustrations and elements contained in the design. Each colorway of pattern design can be purchased once only one costumer only. Under certain rules designated below:

YOU CAN:

✔︎ You can to print the repeat pattern onto fabric only.

NOTE: Exclusive license available for printing on wallpaper, please contact me for a license.

✔︎ It allows you to print unlimited square meters of fabrics for sale.

✔︎ The Author grants the Licensee’s customers the right to market the Licensee’s fabrics and products made with the use of these fabrics.

Use of the Licensed Artwork for ANY purpose other than what is listed above is prohibited.

YOU CAN’T:

(Strictly prohibited)

 You may not sublicense, distribute, donate, repost, trade, resell, share our designs and artwork, or any parts thereof, as stock or in any other way.

It is prohibited for any user other than the Licensee to have access to our designs and artwork, with which they can select elements or create their own final result in print or in any other form of use. Only the person responsible for the purchase will be able to use our designs and artwork, being the natural or legal person registered at the time of purchase. Sublicensing to third parties is prohibited with limited exceptions for printing service providers.

 You may not use our designs and artwork in brands, logos and any other item that forms part of a commercial visual identity.

You can’t modify our designs and artwork, such as colors, copyright characteristics, format, etc. You are only allowed to use them as they are originally.

It is expressly prohibited to use the Licensed Artwork for the training of, or supplying of content to, any artificial intelligence program or machine learning technology of any kind, including technologies capable of generating works in the same style or genre as the artist.

Licensed Artwork may not be used as part of a trademark. You are not allowed to and shall not seek to register, protect, or enforce any trademark or similar rights in the Licensed Artwork.

 You may not vectorize our designs and artwork.

You must not modify our designs and artwork in any way, nor take and reuse elements of our designs.

Using the Licenced Artwork to create any type of digital, non-tangible, or digitally distributable product for commercial use is strictly prohibited. Digital products including, but not limited to, designs, social media images, online advertisement, website elements, online and mobile applications, wallpapers for digital devices such as phones or tablets, digital publications like digital magazines, cards, digital papers, NFTs, etc.

 You may not use our designs and artwork in digital products distributed for free.

 You may not use our designs and artwork to create paintings, printables, posters/wall art and fine art prints for sale, whether in physical or digital format.

 You may not incorporate our designs and artwork into digital products in PDF format or any other format that allows the original items to be extracted.

 It is strictly prohibited to falsely represent the authorship and/or ownership of our designs and artwork.

 You may not use our designs and artwork in editorials, books, blogs, magazines, e-books. (It is only permitted to quote in books, newspapers, magazines or any other means of communication, excerpts from any work, for the purposes of study, criticism or controversy, to the extent justified for the purpose to be achieved, indicating the name of the author and the origin of the work: Carol Lozove.

You will not be able to use our designs and artwork in the development of games, applications in general, websites, social networks and software.

Wholesalers and retailers are prohibited from using the licensed designs and artwork for the manufacture and wholesale or retail distribution of textiles or raw materials, for sale to other companies or individuals for their further manufacture into final products, is strictly prohibited. This license only allows direct manufacturing of final products. The licensee (Individual or Company, as indicated at the time of purchase) must be the final manufacturer of the products in which the Licensed Artwork is used. For wholesale production using my designs, please contact me for an extended commercial license specific to large-scale production.

 You may not use our designs and artwork to create any type of continuous design or pattern.

 You may not produce wallpapers using our designs and artwork.

 You may not resell or sublicense any of our designs and artwork on microstock sites or any other digital asset upload, download, or print-on-demand sites such as Creative Market, Shutterstock, Etsy, Freepik, Adobe Stock, Teepublic , Red Bubble, Society 6, etc.

 You may not provide or share any of our designs and artwork, or part thereof, to any third party, in a digital asset management system, on a shared disk, drives, collective system, make collective purchases and/or share our drawings and works of art in online drives, groups of people, social media groups or of any other nature or in any other similar system, digital or physical, for the purposes of sharing or transferring files, whether for profit or not, personal or commercials.

You may not making public or sharing the Licensed Artwork in any way that allows others to download, screenshot, extract, or redistribute Licensed Artwork as a standalone file is its original form is strictly prohibited. For the sake of clarification, an example of such prohibited usage would be to share or post the artwork in its original form, without watermarks, on social media accounts, websites, or as part of online advertisement, to promote the physical products created with the Licensed Artwork or for any other commercial or non-commercial purpose.

You may not share or publish our designs and artwork on social media accounts, websites, apps and other online channels in their original form under any resolution, it is strictly prohibited.

It is not permitted to use our designs and artwork as references and/or reproduce them in other types of final physical products, not printed, such as: decorated cookies, fiber characters and in general, felt molds, cookies, porcelain paintings, EVA, embroidery, plush, etc.

 You may not use our designs and artwork in pornographic, defamatory, offensive or illegal content.

This license, its object and the registration procedure are governed by the Brazilian Copyright Law – Law No. 9,610/98, the Berne Convention, the Inter-American Copyright Convention and the Universal Copyright Convention.

When purchasing a Non-Exclusive License, author Carol Lozove grants you the right to non-exclusive and non-transferable worldwide right and without time limits to use. Each colorway of pattern design can be purchased multiple times by many different costumers. Under certain rules designated below:

YOU CAN:

✔︎ You can to print the repeat pattern onto fabric only.

NOTE: Exclusive license available for printing on wallpaper, please contact me for a license.

✔︎ It allows you to print unlimited square meters of fabrics for sale.

✔︎ The Author grants the Licensee’s customers the right to market the Licensee’s fabrics and products made with the use of these fabrics.

Use of the Licensed Artwork for ANY purpose other than what is listed above is prohibited.

YOU CAN’T:

(Strictly prohibited)

 You may not sublicense, distribute, donate, repost, trade, resell, share our designs and artwork, or any parts thereof, as stock or in any other way.

It is prohibited for any user other than the Licensee to have access to our designs and artwork, with which they can select elements or create their own final result in print or in any other form of use. Only the person responsible for the purchase will be able to use our designs and artwork, being the natural or legal person registered at the time of purchase. Sublicensing to third parties is prohibited with limited exceptions for printing service providers.

 You may not use our designs and artwork in brands, logos and any other item that forms part of a commercial visual identity.

You can’t modify our designs and artwork, such as colors, copyright characteristics, format, etc. You are only allowed to use them as they are originally.

It is expressly prohibited to use the Licensed Artwork for the training of, or supplying of content to, any artificial intelligence program or machine learning technology of any kind, including technologies capable of generating works in the same style or genre as the artist.

Licensed Artwork may not be used as part of a trademark. You are not allowed to and shall not seek to register, protect, or enforce any trademark or similar rights in the Licensed Artwork.

 You may not vectorize our designs and artwork.

You must not modify our designs and artwork in any way, nor take and reuse elements of our designs.

Using the Licenced Artwork to create any type of digital, non-tangible, or digitally distributable product for commercial use is strictly prohibited. Digital products including, but not limited to, designs, social media images, online advertisement, website elements, online and mobile applications, wallpapers for digital devices such as phones or tablets, digital publications like digital magazines, cards, digital papers, NFTs, etc.

 You may not use our designs and artwork in digital products distributed for free.

 You may not use our designs and artwork to create paintings, printables, posters/wall art and fine art prints for sale, whether in physical or digital format.

 You may not incorporate our designs and artwork into digital products in PDF format or any other format that allows the original items to be extracted.

 It is strictly prohibited to falsely represent the authorship and/or ownership of our designs and artwork.

 You may not use our designs and artwork in editorials, books, blogs, magazines, e-books. (It is only permitted to quote in books, newspapers, magazines or any other means of communication, excerpts from any work, for the purposes of study, criticism or controversy, to the extent justified for the purpose to be achieved, indicating the name of the author and the origin of the work: Carol Lozove.

You will not be able to use our designs and artwork in the development of games, applications in general, websites, social networks and software.

Wholesalers and retailers are prohibited from using the licensed designs and artwork for the manufacture and wholesale or retail distribution of textiles or raw materials, for sale to other companies or individuals for their further manufacture into final products, is strictly prohibited. This license only allows direct manufacturing of final products. The licensee (Individual or Company, as indicated at the time of purchase) must be the final manufacturer of the products in which the Licensed Artwork is used. For wholesale production using my designs, please contact me for an extended commercial license specific to large-scale production.

 You may not use our designs and artwork to create any type of continuous design or pattern.

 You may not produce wallpapers using our designs and artwork.

 You may not resell or sublicense any of our designs and artwork on microstock sites or any other digital asset upload, download, or print-on-demand sites such as Creative Market, Shutterstock, Etsy, Freepik, Adobe Stock, Teepublic , Red Bubble, Society 6, etc.

 You may not provide or share any of our designs and artwork, or part thereof, to any third party, in a digital asset management system, on a shared disk, drives, collective system, make collective purchases and/or share our drawings and works of art in online drives, groups of people, social media groups or of any other nature or in any other similar system, digital or physical, for the purposes of sharing or transferring files, whether for profit or not, personal or commercials.

You may not making public or sharing the Licensed Artwork in any way that allows others to download, screenshot, extract, or redistribute Licensed Artwork as a standalone file is its original form is strictly prohibited. For the sake of clarification, an example of such prohibited usage would be to share or post the artwork in its original form, without watermarks, on social media accounts, websites, or as part of online advertisement, to promote the physical products created with the Licensed Artwork or for any other commercial or non-commercial purpose.

You may not share or publish our designs and artwork on social media accounts, websites, apps and other online channels in their original form under any resolution, it is strictly prohibited.

It is not permitted to use our designs and artwork as references and/or reproduce them in other types of final physical products, not printed, such as: decorated cookies, fiber characters and in general, felt molds, cookies, porcelain paintings, EVA, embroidery, plush, etc.

 You may not use our designs and artwork in pornographic, defamatory, offensive or illegal content.

This license, its object and the registration procedure are governed by the Brazilian Copyright Law – Law No. 9,610/98, the Berne Convention, the Inter-American Copyright Convention and the Universal Copyright Convention.

SUBLICENSE

This License Agreement does not permit sublicensing except for the limited rights to sublicense described below:

Limited Sublicensing Is Permitted.


Licensee may sublicense Licensee’s rights to third parties in only one situation:

✔︎ To manufacture, market, or distribute completed End Uses (defined above) that use the Licensed Design / Artwork (as expressly permitted herein) when done on behalf of Licensee, provided that the sublicense may only be granted on condition that the sublicensee is prohibited from extracting, reproducing or using the Licensed Asset in any other way and Licensee shall at all times ensure compliance with the terms of this License Agreement by the sublicensee and remain liable hereunder for any non-compliance. For example, Licensee may use service providers to print on its fabrics.

This license, its object and the registration procedure are governed by the Brazilian Copyright Law – Law No. 9,610/98, the Berne Convention, the Inter-American Copyright Convention and the Universal Copyright Convention.

We regularly check the use of our digital products and may ask you to provide us with your order number so that you can prove that you own and have acquired a commercial license for each artwork used.

Libélula Estúdio Criativo reserves the right to block user/client registration and access to our services and website, upon knowledge and evidence of violation of any of the terms mentioned above, and may require the licensee to stop using digital files and any product containing our digital files, as well as deleting and/or destroying any copies thereof, and ensuring that your customers and any suppliers/distributors do the same.

Libélula Estúdio Criativo reserves the right to discontinue the licensing of its digital files at any time, at its sole discretion.

We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our website. Updates to this agreement will apply retroactively to previous purchases. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of this agreement (“Terms of Use”).

At the end of each purchase, you must check a box in accordance with our Terms and Conditions for the purchase to be finalized.

Questions about this agreement (“Terms of Service; “Terms of Use”) should be sent to us via email: carollozove@carollozove.com or via our form on the contact page.

The Court of Maringá-PR – Brazil is hereby elected to resolve any doubts arising from this contract, to the exclusion of any other, however privileged it may be.

SHIPPING & DOWNLOAD

✦ Once the payment is received I’ll send the design over in the next 24 hours. There may be delays in releasing this access, in which case please contact me.

✦ To download you must log in and then click on > MY ACCOUNT > DOWNLOADS and download your digital file.

✦ Downloads will be available on our website for an indefinite period of time. This deadline may be changed at our sole discretion, without prior notice.

✦ You can download unlimited times. This rule may be changed at our sole discretion without prior notice.

✦ We do not accept returns, exchanges or cancellations. Please contact me with any issues with your order.

✦ All patterns are exclusively digital, we do not sell physical products. No physical products will be shipped to you.

✦ Once your order is complete, you will automatically receive an email with an order confirmation message containing a download link. Please ensure that the registered email address is entered correctly so that you can receive and access the download link and so that we can contact you effectively.

✦ In some cases, instead of receiving the purchased file, you will receive a link that will redirect you to an external page on the website (dropbox, wetransfer or via email), so that all files that are part of your order can be downloaded.

PRODUTOS E SERVIÇOS

✦ Nossos arquivos seguem um padrão interno de perfil de cores, elegidos por nós, no momento da exportação nos seguintes formatos: .PNG e .JPEG/JPG. Os arquivos estão sujeitos à pequenas variações de cores quando visualizados em telas de aparelhos eletrônicos e/ou impressos em tecidos ou em qualquer outro tipo de material, pois existe uma variedade de perfis de cores disponíveis para cada tela de computador, ou de qualquer outro aparelho eletrônico, e para as tintas e impressoras. Sugerimos que você faça um teste prévio de impressão sempre que precisar iniciar uma produção usando nossos designs. Fazemos, sempre, todos os esforços para exibir com a maior precisão possível as cores e imagens das nossas ilustrações, que aparecem no site, mas não podemos garantir que a exibição de qualquer cor no monitor do seu computador, smartphones ou em qualquer outro aparelho eletrônico, seja precisa.

✦ Em caso de arquivos com defeitos, ou qualquer tipo de erro, provenientes do nosso site e da nosso estúdio de criação, será feito a correção e o envio de um novo link para download, não nos responsabilizamos por quaisquer gastos relacionados à produção de qualquer tipo de produtos feitos com os arquivos. O envio do arquivo corrigido será feito por email através de um link externo (link de terceiros) com prazo definido por nós.

✦ Ao Libélula Estúdio Criativo reserva-se o direito de retirar, descontinuar, atualizar, incluir e/ou modificar, qualquer um dos arquivos digitais, que julgar de seu interesse, sem nenhum aviso prévio. Pedidos realizados com a data anterior à qualquer atualização e/ou modificação não são elegíveis ao recebimento desses arquivos atualizados e/ou modificados. Para ter acesso à essas novas versões, dos arquivos digitais, será necessário efetuar uma nova compra.

✦ Sempre que necessário, o cliente será informado da necessidade de se fazer um novo download dos arquivos por qualquer motivo ou qualquer outra questão, que julgarmos necessário.

✦ As fotos e mockups disponíveis na página de cada produto são meramente ilustrativas, e não estão incluídos nos produtos digitais que você receberá ao finalizar a sua compra.

✦ Todos os nossos arquivos digitais em PDF são não editáveis, sendo assim, não é permitido qualquer alteração, edição ou extração do arquivo original. Só é permitido abrir os arquivos em um leitor de PDF e imprimi-los. Para abertura dos nossos arquivos em PDF, recomendamos o Adobe Reader para que não haja incompatibilidade na hora da impressão. Acesse o link e baixe o seu. É gratuito: https://acrobat.adobe.com/br/pt/acrobat/pdf-reader.html

✦ Não é permitido o uso e/ou divulgação, sem a nossa autorização, de qualquer uma das imagens, fotos, artes e mockups, disponíveis em nosso site e em nossas redes sociais, para divulgação de qualquer tipo de produto ou propaganda de qualquer natureza. O uso indevido, e não autorizado do material original, constitui violação de direitos autorais, conforme a Lei nº 9.610/98 da Lei de Direitos Autorais.

✦ Quaisquer e todas as ofertas e/ou promoções, feitas em nosso site, poderão ser encerradas, canceladas e/ou prorrogadas sem nenhum aviso prévio, sempre que julgarmos necessário.

✦ As Licenças Comerciais disponíveis em nosso site não são elegíveis para ofertas, promoções e cupons de desconto.

✦ Todas as descrições de produtos ou preços de produtos estão sujeitos a alterações a qualquer momento sem aviso prévio, a nosso exclusivo critério.

✦ Reservamo-nos o direito de, a qualquer momento, modificar ou descontinuar o serviço (ou qualquer parte ou conteúdo dele) sem aviso prévio a qualquer momento. Não nos responsabilizamos perante você ou terceiros por qualquer modificação, alteração de preço, suspensão ou descontinuação do Serviço.

✦ Ao Libélula Estúdio Criativo reserva-se o direito de bloquear o cadastro e o acesso, do usuário/cliente, aos nossos serviços e site, assim que fique provada a violação de qualquer um dos nossos Termos e Condições.

✦ Reservamo-nos o direito de atualizar, alterar ou substituir qualquer parte destes Termos de Serviço, publicando atualizações e/ou alterações em nosso site sempre que julgar necessário e sem nenhum aviso prévio.

LIMITAÇÃO DE RESPONSABILIDADE

✦ Não fazemos alterações sob encomenda e/ou personalizadas em nossos arquivos digitais.

✦ Não garantimos que a qualidade de qualquer produto, serviço, informação ou outro material adquirido ou obtido por você, oferecidos por nós, atenda às suas expectativas.

✦ Não garantimos que a operação dos serviços e recursos, oferecidos por nós, será ininterrupta ou livre de erros.

✦ Não nos responsabilizamos por qualquer não cumprimento ou atraso de obrigações e serviços, citados neste contrato, ou em quaisquer acordos separados pelos quais fornecemos serviços à você, por motivos ou eventos fora do nosso controle, incluindo, mas não limitado a, falha de redes de internet, problema com provedores de rede privada e falhas nas telecomunicações públicas ou privadas.

✦ Não nos responsabilizamos por qualquer resultado referente à impressão, dos nossos arquivos, em qualquer tipo de material usado por você.

✦ Não nos responsabilizamos por quaisquer problemas, referente ao uso dos nosso arquivos, em computadores ou smartphones, softwares de edição, impressoras e sistemas operacionais.

✦ Não fornecemos suporte técnico para computadores e impressoras.

✦ Não fornecemos suporte para impressão dos nossos arquivos.

✦ You have no right to transfer your rights or obligations under this License to another person or company without my written consent.

✦ Each of the terms of this license is valid separately. If any court or competent authority decides that any of them is illegal or unenforceable, the remaining conditions will remain in full force.

✦ Under no circumstances will I be liable to you or any third party for any special, indirect or incidental damages, including lost profits, savings or business interruption as a result of a product defect. Under no circumstances will I be liable to you or any third party for any events that are beyond my control – this includes, but is not limited to, industrial strikes, natural disasters, terrorism, civil unrest or any other event that can be determined as force majeure.

✦ This license, its subject matter and the procedure for registration are governed by Brazil copyright law, the Berne Convention and the Universal Copyright Convention.

✦ Todos os arquivos passam por conferência antes de serem liberados para venda em nosso site, sendo de inteira responsabilidade do cliente a resolução de qualquer problema relacionado à abertura e/ou visualização, e edição dos arquivos em computadores ou em qualquer tipo de aparelho eletrônico ou software de edição e leitores de PDF.

✦ É sua responsabilidade verificar esta página periodicamente quanto a alterações. Seu uso contínuo, acesso ao site, ou uso de qualquer uma das nossas obras de arte, após a publicação de quaisquer alterações constitui a aceitação desse contrato (“Termos de Serviço”). Você poderá sempre rever a versão mais atual dos nossos Termos de Serviço a qualquer momento nesta página.

TROCA E DEVOLUÇÃO

Como nossos produtos são digitais com acesso liberado, de imediato, após a aprovação do pagamento do pedido, sob nenhuma hipótese será possível o reembolso do valor pago ou a troca do produto digital. Em caso de uma compra duplicada, de um mesmo produto, caso solicitado por você, a compra poderá ser revertida em créditos para compras futuras na loja ou ser feito o reembolso do valor pago.

O prazo, para o recebimento do reembolso, será de acordo com o meio de pagamento usado, pelo cliente, no momento da compra do pedido duplicado ou por outro meio acordados por ambas as partes.

FORMAS DE PAGAMENTO

 Pix: pagamento instantâneo (liberação imediata dos arquivos após a confirmação do pagamento)
Mercado Pago: pagamento com cartão de crédito em até 6x sem juros (liberação imediata dos arquivos após a confirmação do pagamento)
PagSeguro: boleto com processamento de até 2 dias úteis após o pagamento (liberação dos arquivos após o processamento e a confirmação do pagamento)
– Paypal: pagamento com carteira digital disponível em sua conta oficial Paypal (liberação imediata dos arquivos após a confirmação do pagamento)
Paypal: pagamento com cartão de crédito em até 6x sem juros (liberação imediata dos arquivos após a confirmação do pagamento)

ATENÇÃO: Se você precisa de seu arquivo com urgência, a compra com pix e/ou cartão de crédito é a forma mais rápida de receber seu arquivo, pois assim que o pagamento for confirmado, a liberação, para o download, do arquivo é imediata.

CUSTOMER CONTACT

O nosso contato, com o cliente, será feito através de email. O contato será feito através do email contato@libelulaestudiocriativo.com

Não nos responsabilizamos por provedores que julguem nosso endereço de email como spam, é de total responsabilidade do cliente marcar nosso email como seguro e enviar para a pasta caixa de entrada, para que tenha acesso ao recebimento, do arquivo, de forma efetiva.

Dúvidas sobre estes Termos e Condições, parcerias comerciais, licenciamentos de artes ou licenças personalizadas, devem ser enviadas para nós através do email: contato@libelulaestudiocriativo.com ou através do nosso formulário na página de contato.

Se tiver alguma dúvida ou problema com seu pedido entre em contato conosco através do email: suporte@libelulaestudiocriativo.com
Responderemos o mais breve possível, ficaremos felizes em ajudar você.

We regularly check the use of our digital products, we may ask you to provide us with your order number so that you can prove that you own, and have purchased, a commercial license for each artwork used.

Libélula Estúdio Criativo reserves the right to block the user/client’s registration and access to our services and website, upon knowledge and evidence of violation of any of the terms mentioned above, we may demand that the licensee stop using digital files and any product containing our digital files, as well as delete and/or destroy any copies thereof, and ensure that your customers and any suppliers/distributors do the same.

Libélula Estúdio Criativo reserves the right to discontinue the licensing of its digital files at any time, at its sole discretion.

We reserve the right to update, including the right to unilaterally, change or replace any part of these Terms of Use by posting updates and/or changes to our website, updates to this agreement will apply to previous purchases retroactively. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of this agreement (“Terms of Use”).

At the end of each purchase, you must check a box in accordance with our Terms and Conditions for the purchase to be finalized.

Questions about this agreement (“Terms of Service; “Terms of Use”) should be sent to us via email: contato@libelulaestudiocriativo.com or through our form on the contact page.

APPLICABLE LAW

Our Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Brazil. The Court of the District of Maringá-PR – Brazil is hereby elected to resolve any doubts arising from this contract, to the exclusion of any other, however privileged it may be.

By purchasing the license to use the artwork or any of our digital projects/illustrations, you accept and declare that you agree with the rules of use in this Terms & Conditions written above. If you do not agree to the terms of this agreement, you must immediately stop using the artwork.

Copyrights © Carol Lozove – All rights reserved.